Product Manager

Job description

About Kisi

Kisi is a security platform with offices in Brooklyn and Stockholm and a global remote team spanning from America, Europe, Africa and Asia. We create hardware and software that helps businesses connect and control their spaces through the cloud.

A little bit more about our team:

  • We value being forward, human, trusted, and responsible. As a team, we make a tangible and lasting impact on the real world.

  • Our product (Reader Pro) is an award-winning access control solution. We are a design focused company and recently won the coveted GOOD DESIGN award as well as the prestigious iF Design Award.

  • Our customers and users come first - We are rated 4.9 in the App Store and 4.8 on Capterra.

  • Our team is unique (and a bit quirky) and diverse. We hail from 25 nationalities (& counting!) and look forward to our annual meetups bringing the whole team together.

  • We are building a supportive and flexible working environment by offering health & retirement benefits (location based), generous vacation time and daily challenges and growth.

About the Role

As the Mobile & Web Product Manager at Kisi, you will be responsible for bringing highly acclaimed product value to our customers around the world, ensuring an impeccable user experience in an old-fashioned security industry ripe for major disruption. With your product team, you will be responsible for our web and mobile apps while working closely alongside our Hardware & Backend Product Managers. You are a versatile leader, hands on and have the ability to be a mentor for the teams when required. You will be setting ambitious goals with proven value and user experience in mind to lead our high performing teams and ultimately deliver quality solutions.


  • Embrace Kisi’s vision and participate in shaping our product roadmap and ultimately product objectives and key results

  • Translate product objectives into best-in-class mobile and web experiences based on clearly defined success criteria

  • Continuously gather insights from internal and external product stakeholders to improve the product

  • Track the big and the small picture, from roadmap to sprint objectives at various levels of granularity and track progress, send progress updates to stakeholders and keep KPIs up to date.

  • Manage your team (design, engineering, quality assurance) from conception to release for new products and features, from initial design to go-to-market in quick, iterative increments where we learn as we go

  • Be a true leader that builds a strong culture in- and outside the team, enabling team members to perform at their best, promoting a sense of autonomy and mastery


Who you are:

  • You’re responsible: as a leader, you own the process and the results

  • You empathize with the customer and understand their pains and needs

  • You pay attention to competitors, but obsess over customers.

  • Simple wins. You strive to find better, simpler and quicker ways to achieve your results.

  • You’re a good judge of character, building great teams that accomplish goals as a unit. People trust you because you listen and treat others with respect. You admit when you’re wrong, and explain how such learnings can make everyone better.

  • You fail fast, and learn faster.

  • You’re very well-organized. You can juggle the many streams of information flowing towards you, for you to analyze and synthesize.