Channel Account Manager

Who we are

We are Kisi, a physical security technology company that accelerates a world where the right people can share physical resources at any time. Founded in 2012, Kisi operates from a headquarter in Brooklyn (USA), an office in Stockholm (Sweden), and a remote team across the globe.

What we do

We bring simple and secure physical security to people and organizations anywhere. Our award-winning hardware and compliance-certified software form the core of our physical security platform that helps businesses around the world connect and control their spaces through the cloud. With our seamless access experience and real-time data and analytics we help make spaces available to the right people at any time. But don’t just take our word for it: explore our award-winning Reader Pro, which recently won the coveted GOOD DESIGN award as well as the prestigious iF Design Award. Curious about how Kisi works? Check out this short product demo.

How and why we do it

At Kisi, you will have the freedom to do your work in the way you work best. There’s a flat hierarchy (work alongside our co-founders Carl, Max, and Bernie!), a strong sense of ownership, and the freedom to get creative. We also try to limit meetings as much as possible so that you can have dedicated focus time. Our mission is clear: ensure ease of facility access and remote space management, providing access systems to create a secure future where spaces are connected and accessible without boundaries.

About the Role

We’re looking for a driven individual to join our growing sales team as a Channel Account Manager. This is a great opportunity to help shape our channel sales process and drive revenue through our channel partners.

Responsibilities:

Your mission is to drive business from our channel partners. To do so successfully, you will:

• Become a product expert and provide exceptional customer service to our channel partners.

• Manage activity of channel partners and remove inactive channel partners from the program.

• Strengthen and foster partnerships by providing Quarterly Business Reviews to channel partners.

• Be responsible for renewing annual reseller certifications, nurturing active resellers through outreach, training and enablement.

• Work cross functionally with our sales, success and marketing teams to drive channel growth, e.g. through webinars, product updates and other campaigns.

Requirements:

• 2+ Years in a Channel role, preferably in the SaaS, IoT or security space

• Demonstrated achievement of goals and quotas

• Strong organization skills and experience using a CRM and other sales tools (e.g. Salesforce or Pipedrive)

• Proven ability to build strong relationships with customers

• Excellent verbal and communication skills, including the ability to hold strategic executive conversations

• Ability to work inter-departmentally to help optimize across the client-facing funnel

What you can expect

• Impact. It’s all about making a positive impact on people’s everyday lives. At Kisi, you are expected to make meaningful contributions to shape the future of physical security.

• Excellence. We strive for excellence and best-in-class experiences in everything we do. We are innovative and obsessed with the details that matter.

• Culture. Our culture is not a written manifest, but the result of all of us. We place great emphasis on building a company that is open, welcoming, challenging, and fun.

• Ownership. We don’t believe in micro-management, but we do believe in setting and getting goals. At Kisi, you will own goals, and have freedom under responsibility.

• Diversity. We are American, Argentinian, Brazilian, Danish, English, Ethiopian, German, Indian, Nigerian, Swedish, and more.

Learn more about who we are, and our Values.

Your benefits

• Team offsites. The Kisi Krew meets up from time to time in person in new exciting locations.

• Equipment. You will be set up with all the necessary equipment needed to do your job to the best of your ability.

• Vacation days. Sweden: minimum 25 days PTO. USA and Remote: minimum 20 days PTO.

• Healthcare and pension. USA: health coverage, 401k. Sweden: health coverage, life insurance, pension plan. Remote: build your own package.

• Grow with us. We are here to support you in your growth whether you want to become a manager, learn a new skill, or move into a new role.

• Referral program. You will get $2.500 for each successful hire we make from your referrals.

What’s not to like? Send in your application, free up your calendar, and let's talk!

Your process with us

Application > CV screening > Intro call > Recruitment challenge > Technical Interview > Culture Interview > Offer

After successful interviews and the job offer is signed, we will conduct a background check.